It’s Not the Size of the Data — It’s How You Use It : Smarter Marketing with Analytics and Dashboards – Koen Pauwels (Abridged)
Gamification for Business : Why Innovators and Changemakers use Games to break down Silos, Drive Engagement and Build Trust – Sune Gudiksen, Jake Inlove (Abridged)
User Research : Improve Product and Service Design and Enhance Your UX Research – Stephanie Marsh (Abridged)
